Privacy Policy

Coglyph, Inc. (the “Company”) is committed to maintaining robust privacy protections for its users. Our Privacy Policy (“Privacy Policy”) is designed to help you understand how we collect, use and safeguard the information you provide to us and to assist you in making informed decisions when using our Service.

For purposes of this Agreement, “Site” refers to the Company’s websites, which can be accessed at coglyph.com and mattedraft.com.

“Service” refers to the Company’s services accessed via the Site, in which users can access and utilize Coglyph’s online platform, mattedraft (mattedraft.com).

The terms “we,” “us,” and “our” refer to the Company.

“You” refers to you, as a user of our Site or our Service.

This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you access or use the Site or Service. Your use of the Site or Service is also governed by our Terms of Use.

I. INFORMATION WE COLLECT

We collect information that identifies, relates to, describes, or could reasonably be linked to you, your account, your device, your organization, or your use of the Service (“Personal Information”). We also collect Customer Content and may create aggregated, de-identified, or derived information from Personal Information, Customer Content, and usage of the Service.

1. Information collected via Technology

When you access or use the Site or Service, we may automatically collect information about your device, browser, network, and use of the Service. This may include IP address, browser type, device type, operating system, referring and exit pages, URLs, pages viewed, features used, timestamps, log data, cookie identifiers, account identifiers, session identifiers, and similar usage or diagnostic information.

We may collect this information through cookies, local storage, pixels, log files, and similar technologies. We use these technologies to operate the Service, authenticate users, remember preferences, analyze usage, improve performance, secure the Service, prevent fraud and abuse, and develop and improve our products and services.

We may use both session cookies and persistent cookies. Session cookies expire when you close your browser. Persistent cookies remain on your device until they expire or you delete them.

2. Information you provide us by registering for an account

In addition to the information provided automatically by your browser when you visit the Site, to become a subscriber to the Service you will need to create a personal profile. You can create a profile by registering with the Service and entering your email address, and creating a user name and a password. By registering, you are authorizing us to collect, store and use your email address in accordance with this Privacy Policy.

3. Customer Content.

When you use the Service, we may collect and process content that you upload, submit, create, generate, or otherwise provide through the Service, including documents, drawings, files, images, text, prompts, project information, generated outputs, metadata, and related materials (“Customer Content”)

4. Children’s Privacy

The Services are not intended for users under 18. We do not knowingly allow users under 18 to create accounts. If we learn that we have collected personal information from a user under 18, we will delete it or take other appropriate steps.

II. HOW WE USE INFORMATION

We may use Personal Information, Customer Content, usage information, metadata, generated outputs, and derived information to provide, operate, maintain, secure, debug, analyze, improve, train, test, evaluate, and develop the Service, including our artificial intelligence, machine learning, document-processing, extraction, classification, drafting, quality-control, benchmarking, and related systems.

We may use Personal Information to communicate with you, respond to questions, provide technical support, solicit feedback, send administrative messages, and inform users about promotional offers where permitted by law.

Except as described in this Privacy Policy, we do not sell Personal Information or share Personal Information with third parties for their own direct marketing purposes.

We may share Personal Information and Customer Content with service providers, contractors, vendors, and subprocessors that help us operate, secure, analyze, improve, and develop the Service. These may include hosting providers, database providers, storage providers, payment processors, email providers, analytics providers, customer-support tools, security tools, and artificial intelligence or machine-learning infrastructure providers.

We may share Personal Information with outside parties if we have a good-faith belief that access, use, preservation, or disclosure of the information is reasonably necessary to meet any applicable legal process or enforceable governmental request; enforce applicable Terms of Use, including investigation of potential violations; address fraud, security, or technical concerns; or protect against harm to the rights, property, or safety of our users, the Company, or the public as required or permitted by law.

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, diligence process, sale of company assets, or similar transaction, Personal Information, Customer Content, generated outputs, usage data, and derived information may be disclosed, transferred, or evaluated as part of that transaction, subject to applicable law and confidentiality protections where appropriate.

III. HOW WE PROTECT INFORMATION

We use technical, administrative, and organizational safeguards designed to protect Personal Information and Customer Content from unauthorized access, disclosure, alteration, and destruction. These safeguards may include access controls, encryption, authentication controls, logging, monitoring, secure infrastructure, and internal policies limiting access to information based on business need.

No method of transmission or storage is completely secure. We cannot guarantee absolute security, but we maintain safeguards designed to protect information against reasonably foreseeable risks.

IV. DATA RETENTION

We retain Personal Information and Customer Content for as long as reasonably necessary to provide, maintain, improve, protect, and develop the Service; operate our business; comply with legal, tax, accounting, and regulatory obligations; resolve disputes; enforce our agreements; prevent fraud, abuse, and security incidents; maintain backups; and support legitimate business purposes.

We may retain copies of information in backup, archival, security, logging, and business-continuity systems for a limited period after deletion from active systems.

We may create aggregated, anonymized, de-identified, or derived data from Personal Information, Customer Content, and use of the Service. We may use and retain such information for any lawful business purpose, including analytics, product development, model training, evaluation, benchmarking, research, security, business operations, and transaction-related purposes, and we may retain such information indefinitely where permitted by law.

V. YOUR RIGHTS REGARDING THE USE OF YOUR PERSONAL INFORMATION

You have the right at any time to prevent us from contacting you for marketing purposes. When we send a promotional communication to a user, the user can opt out of further promotional communications by following the unsubscribe instructions provided in each promotional email. You may request access to, correction of, or deletion of certain Personal Information by contacting us. We may deny or limit requests where permitted by law, including where retention is necessary for security, fraud prevention, legal compliance, billing, backups, dispute resolution, enforcement of agreements, service integrity, or legitimate business purposes. Deletion of Personal Information or Customer Content may not require deletion of aggregated, anonymized, de-identified, or derived information that is not reasonably capable of identifying you. You can also indicate that you do not wish to receive marketing communications from us in the “Settings” section of the Site. Please note that notwithstanding the promotional preferences you indicate by either unsubscribing or opting out in the app.mattedraft.com/settings of the Site, we may continue to send you administrative emails including, for example, periodic updates to our Privacy Policy. Depending on where you live, you may have additional privacy rights under applicable law.

VI. LINKS TO OTHER WEBSITES

As part of the Service, we may provide links to or compatibility with other websites or applications. However, we are not responsible for the privacy practices employed by those websites or the information or content they contain. This Privacy Policy applies solely to information collected by us through the Site and the Service. Therefore, this Privacy Policy does not apply to your use of a third party website accessed by selecting a link on our Site or via our Service. To the extent that you access or use the Service through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that site or application. We encourage our users to read the privacy statements of other websites before proceeding to use them.

VII. CHANGES TO OUR PRIVACY POLICY

The Company reserves the right to change this policy and our Terms of Use at any time. We will notify you of significant changes to our Privacy Policy by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site. Significant changes will go into effect 30 days following such notification. Non-material changes or clarifications will take effect immediately. You should periodically check the Site and this privacy page for updates.

VIII. CONTACT US

If you have any questions regarding this Privacy Policy or the practices of this Site, please contact us by sending an email to info@mattedraft.com.

Last Updated: This Privacy Policy was last updated on 6 June, 2026.